Please select the most relevant method to direct your enquiry to the most appropriate place. For a compliment, comment or any other enquiry use the general enquiry form.

For a complaint use the complaints form.  If your complaint is straightforward to resolve, we aim to respond within 5 working days.  If your complaint requires a formal investigation to be carried out, we aim to acknowledge your complaint within 3 working days and give a full response within 20 working days. Further information on complaints can be found in our Complaints Section on our Publications page or Complaints Procedure.

If you believe that your complaint represents a significant performance failure by the Association, please refer to the Scottish Housing Regulator’s guidance by clicking HERE