The Freedom of Information (Scotland) Act 2002 gives everyone a right of access to information held by Scottish public authorities.
Manor Estates Housing Association has been designated as a Scottish Public Authority under this Act. In Scotland, the order is cited as the Freedom of Information (Scotland) Act 2002 (Designation of Persons as Scottish Public Authorities) Order.
The aim of the Act is to increase openness and transparency by allowing people to access information about how decisions are taken and how public services are delivered.
You will find more information about Freedom of Information in the FOI section of Publications on this website.
If you wish to make a Freedom of Information or Environmental Information request, click HERE to access our form. (You do not have to use this form, however it may assist you to provide all the information we require to deal with your request).
If you wish to make a Subject Access Request, click HERE to access our form. Again, you do not have to use the form, however you may find it helpful to do so.
The Association is required to appoint a Data Protection Officer (DPO). We have engaged RGDP LLP (www.rgdp.co.uk) to act as our Data Protection Officer.
To contact them, please email email@example.com. Please also copy us in at: firstname.lastname@example.org
Model Publication Scheme
Manor Estates Housing Association has also subscribed to the Model Publication Scheme 2018, produced and approved by the Scottish Information Commissioner.
The Scheme can also be viewed in Publication Scheme Resources at the Scottish Information Commissioner website.
The scheme sets out our commitment to make certain classes of information routinely available, such as policies and procedures, minutes of meetings, annual reports and financial information.
We have published A Guide to Information that you can access here
Under Freedom of Information legislation, information may be withheld if there is a good reason for doing so.
If we withhold information, we will let you know why. If you are unhappy with our decision, or with the way we have dealt with your request, you can ask us to review our decision.
If you do not agree with the outcome of the review, you can ask the Scottish Information Commissioner to investigate.
Environmental Information (Scotland) Regulations
The Environmental Information (Scotland) Regulations 2004 provide a right of access to environmental information held by Scottish Public Authorities.
The definition of environmental information is very broad and includes:
• the state of elements of the environment and their interaction (air, water, soil, land and landscape, natural sites, flora and fauna)
• discharges, emissions, noise, radiation, waste measures and activities affecting the environment (e.g. policies, legislation, plans, activities)
• reports on implementation of environmental legislation
• cost benefit and economic analysis
• effects of the environment on conditions of human life (including flood, buildings)
The Regulations are governed by the Scottish Information Commissioner, who is also responsible for the Freedom of Information (Scotland) Act 2002.
In responding to requests for information under the Environmental Information (Scotland) Regulations 2004 (EIRS), we are entitled to charge a reasonable amount towards making the information available. This includes information which may have been requested under the Freedom of Information (Scotland) Act 2002 (FOISA).
The costs for EIRS requests are based on estimated costs of staff time to locate and retrieve information, plus any costs associated with putting the information into a particular format, copying and postage costs.
We do not charge for the time taken to decide if we hold the information requested, or the time it takes to decide whether the information can be released.
Our records support decision making, document activities, provide evidence of policies, decisions and transactions, and underpin our daily work.
To ensure that records are managed properly, we aim to follow the Code of Practice on Records Management which was issued by Scottish Ministers in line with Section 61 of the Freedom of Information (Scotland) Act 2002.